At Doggy Boho, we are aware of the importance of keeping your personal data safe and secure. We appreciate that when you share your data with us you trust us to look after it, which is why we comply with the UK GDPR and other associated Data Protection Laws and are registered with the ICO under No: 00016349717.
Our Privacy Notice describes to you:
- Who are we?
- What personal data do we need & how do we collect it?
- What do we do with your personal data?
- Who has access to the data that we hold?
- How do we store your data?
- How long we hold your information for?
- Your rights and how to exercise them?
- Changes to this privacy notice
- How to contact us and complain?
1. Who are we?
Doggy Boho is a family business based in Staffordshire, supplying and manufacturing luxury pet accessories for dogs and connecting like-minded owners in our Doggy Boho community.
We are the Data Controller when processing your data from sales which you make directly with us, but may also be a Data Processor for charities and organisations that supply our products. As a Data Controller, this privacy notice sets out our commitment to keeping your personal data safe and secure.
To contact us with any Data protection issues please email doggybohosales@gmail.com and we will be able to assist you.
2. What personal data do we collect and why do we collect it
- If you are a customer, to make a purchase, we ask for your name, address, telephone number, and e-mail address.
- If you would like to subscribe to our newsletter, we ask for your name, address, telephone number, and e-mail address.
- Contact details for third party providers enable us to offer our services.
- When you shop with us online or browse our website we may collect information about the device you have used such as an IP address, product selection and cookie browsing information.
How do we collect your data?
We only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where there is a contract in place (this is when you order a product from us) and we process the personal data for the administration of providing this purchase.
- Where it is in the legitimate interest of yourself and the company, for example, if you have purchased a similar product from us and we feel you would like to know about our new collection.
- When you give consent either through our website or other platforms to receive our newsletters. Remember whenever you give us consent you are in control of how we contact you, and if you would like to unsubscribe at any time we provide the information on how you do this easily. For example, when you receive a newsletter you will be offered the option to unsubscribe to this service.
- If there is a legal obligation to do so, for example, we may pass on personal information to external agencies and organisations (including the police and other law enforcement agencies) for the purpose of preventing and detecting fraud and criminal activity.
Personal Data is taken through the following channels:
- In-person by purchasing from us from Dog Shows.
- Contact forms from our website.
- When completing a purchase directly through our website or social media platform for example Facebook.
- Phone Sales.
- From Data Controllers who we are supporting customers to provide our products, for example, charities which supply our products on their websites.
3. What do we do with your personal data?
Without this information, it would be difficult for Doggy Boho to provide you with its services. We do not use your data for purposes other than for the specified purpose that you contacted us for, and to give you the best service that we can. None of your data is passed on to third parties for direct marketing purposes. If we would like to use your data then we will always ask for your permission before we do so.
4. Who also has access to the data we hold?
As the Data Controller, we only use trusted third parties to help us to provide our service to you, we have checked their Data Protection/GDPR compliance to ensure that we are happy to share your data. Some examples of this are:
Brand Jam Limited host our website enabling us to offer you the best service experience that we can. Our website uses cookies and to find out more about these, please read our cookies policy on our website.
We may share cookie data with Google and Facebook in order to make advertising more relevant to you. More detail on this is in our cookie policy.
5. How do we store your data?
Doggy Boho follows adopted security procedures in the storage and disclosure of information that you have given us. We take all reasonable steps to protect the personal data processed from the loss, misuse, and unauthorised access, disclosure, alteration, or destruction. Remember that no method of transmission is completely secure against interception. If your communication to us is very sensitive you might want to send it by post instead.
6. How long do we hold your data for?
We will keep your data for as long as is necessary and in line with other UK laws, primarily we keep your purchase information for up to 6 years.
7. Your rights and how to exercise them
Access to your personal data and data portability
You have the right to access and receive a copy of the personal information we hold about you, this is called a ‘Subject Access Report.’ This will provide you with all personal data we hold about you, subject to some limited exemptions, for example, you will not necessarily be entitled to access third party information.
Also, you have the right to data portability. Under this right for information, you can request that your personal data be provided to you (or another organisation) in a portable, electronic format.
Change, restrict, delete
You may also have the right to change, restrict the use of, or delete your personal information. Unless there is an exceptional circumstance (like where we are required to store personal information for legal reasons) we will generally delete your personal information.
Object
You can object to us processing your information based on our legitimate interests. In such cases, we will delete your personal information within a month of receipt of the objection, unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
8. Changes to this Privacy Notice
Doggy Boho may amend this notice at any time in line with legislation changes. This Privacy Notice was last updated in December 2021.
9. How to contact us & complain
If you are unhappy with how we are handling your data we would hope that you will contact us first at Doggy Boho, Stafford Street, Brewood, Staffordshire. ST19 9DX Email:doggybohosales@gmail.com
Alternatively, you can contact the relevant Supervisory Authority which in the UK is the Information Commissioners Office: www.ico.org